Last Updated and Effective as of: September 7, 2023.
C. This Policy also explains how we intend to use and share that information, how we protect that information, and how you can opt out of a use or correct or change such information.
D. This Policy does not apply to any third-party websites, services or applications, even if they are accessible through our Services.
1.1. CONSENT TO PROCESSING. Our Sites are operated in United States of America. If you are located in the European Union, Canada or elsewhere outside of the United States of America, please be aware that information we collect will be transferred to and processed in the United States of America. By using our Sites, or providing us with any information, you fully understand and unambiguously consent to this transfer, processing and storage of your information in the United States of America, a
jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen.
1.2. PROTECTION FOR CHILDREN. The international mandates impose certain requirements upon websites and online services that are directed toward children. We are committed to protecting children’s online privacy and complying fully with the said laws. We do not collect any personally identifiable information anywhere on the Sites except where expressly stated. We believe that children should be able to use the Internet in a safe, productive and efficient manner and should be afforded the highest protection available with respect to their personal information. To that end, we only ask for adults’ personally identifiable information. We do not knowingly collect any individually identifiable information from users under the age of 13 anywhere on the Sites. If we become aware that a child under the age of 13 has submitted his or her personally identifiable information, we will delete such information immediately.
1.3. YOUR CALIFORNIA PRIVACY RIGHTS. If you are a California resident, you may request certain information once per year about our disclosure of certain categories of Personal Information during the preceding calendar year to third parties for such third parties’ own direct marketing purposes.
INFORMATION WE MAY COLLECT FROM YOU
3.1. When you use the Site, two types of information are collected in connection with the Properties: Personal Identifiable Information (PII) and Other Information. “Personal Identifiable Information” is information that identifies you as an individual. “Other Information” is any information that does not reveal your specific identity. Other Information is addressed separately below, under the heading “Other Information”. We and our third-party service providers (label, merchandise, marketing and advertising partners), may collect PII from you including your name, address, e-mail address and phone number, financial and credit card information, personal description, photographs or images, and comments. You may, however, visit our site anonymously.
HOW WE MAY USE PERSONAL INFORMATION
4.1. We and our third-party service providers may use Personal Information:
4.1.1. To respond to your inquiries and fulfil your requests, such as to send newsletters to you or to provide you with information about our products and services
4.1.2. To send to you administrative information, including information regarding the Sites and changes to our terms, conditions, and policies
4.1.3. To complete and fulfil your purchase, for example, to process your payments, have your order delivered to you, communicate with you regarding your purchase and provide you with related customer service
4.1.4. To send to you marketing communications that we believe may be of interest to you (including, without limitation, by our third-party service providers that send email and other types of advertising, such as display advertising or sponsored advertising on the Sites or other properties, to those whose email addresses we have collected)
4.1.5. To send to you SMS text messages, if you have indicated you would like to receive them. Please keep in mind that message and data rates may apply. If additional rules are provided in connection with any specific SMS text message sign-ups, such rules
4.1.6. To personalize your experience on the Site by presenting products and offers tailored to you
4.1.7. To allow you to participate in sweepstakes, contests and similar promotions and to administer these activities. Some of these activities have additional rules, which could contain additional information about how we use and disclose your Personal
4.1.8. To allow you to send messages (for example, music clips or artist information) to a friend through the Properties. By using such functionality, you are telling us that you are entitled to use and provide us with your friend’s name and email address.
4.1.9. For our business purposes, such as data analysis, audits, developing new products, enhancing the Site, improving our services, identifying usage trends and determining the effectiveness of promotional campaigns
4.1.10. To advertise – to measure or understand the effectiveness of advertising we serveto you and others, and to deliver relevant advertising to you
4.1.11. As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public or government authorities, including public or government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates or artists; (f) to protect our rights, privacy, safety or property, or that of our affiliates, our artists, you or others; or (g) to allow us to pursue available remedies or limit the damages that we may sustain, we may combine PII that you submit on or through the Site with information that we collect from and about you from other online and offline sources, including from our own websites and web properties (including apps, widgets, and players) and third-party sources, which may include social media services you interact with through our Sites. We treat such combined information as Personal Information as long as it is so combined.
HOW PERSONAL INFORMATION MAY BE DISCLOSED
5.1. Your Personal Information may be disclosed:
5.1.1. To our third-party service providers (and in some cases, our affiliates) who provide services such as hosting, data analysis, payment processing, order fulfilment, infrastructure provision, IT services, customer service, email delivery, credit card processing, auditing, and other similar services to enable them to provide such services
5.1.2. To our affiliates, to permit them to send marketing communications to you.
5.1.3. To unaffiliated third parties or their vendors, to permit them to send, or to cause to be sent, marketing communications to you in online and offline media.
5.1.4. To our artists (including any of the artists’ band members, if applicable) and their representatives, so that the artists and their representatives may use this information to send to you communications (including marketing communications) that they
believe may be of interest to you, including, for example, if you (a) sign up to join the applicable artist’s mailing list and/or to receive such artist’s newsletters, (b) register with the applicable artist’s website, or (c) have otherwise indicated that you
would like to receive information and/or marketing communications from the applicable artist. We do not control, and are not responsible for, artists’ and their representatives’ use of Personal Information.
5.1.5. To third parties that sponsor contests, sweepstakes, and similar promotions
5.1.6. To identify you to anyone to whom you send messages on or through the Site
5.1.7. By you, on or through message boards, chat, profile pages and blogs, and other services to which you are able to post information and materials. Please note that any information and materials that you post or disclose on or through a Site will
become public information, and may be available to visitors to such Site and to the general public, and may be redistributed through the Internet and other media channels where they will reach an even broader audience.
5.2. We urge you to be very careful when deciding to disclose your Personal Information, or any Other Information, on or through the Site.
5.3. We are not responsible for the use or disclosure of any information you voluntarily disclose through any site.
5.3.1. To a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceeding)
5.3.2. To a relevant artist who is no longer affiliated with us, if you indicated an interest in such artist (for example, by registering with the artist’s website)
5.3.3. As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public or government authorities, including public or government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates or artists; (f) to protect our rights, privacy, safety or property, or that of our affiliates, our artists, you or others; or (g) to allow us to pursue available remedies or limit the damages that we may sustain.
5.4. SENSITIVE INFORMATION. We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background, or trade union membership) on or through the Site or otherwise to us.
OTHER INFORMATION WE MAY COLLECT
6.1. With regard to each of your visits to our Site we may automatically collect the following information:
6.1.1. Technical information, including IP address, login information, geographic location information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform
6.1.2. Information about your visit, including the full URL clickstream to, through and from our site (including date and time)
6.1.3. Pages you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page
6.1.4. Third-party partners may collect personal information about your online activities over time and across third-party websites or online services through your use of the Site
HOW OTHER INFORMATION MAY BE DISCLOSED
7.1. Please note that we may use and disclose Other Information for any purpose, exceptwhere we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use it as described in “How We May Collect Other Information” section above, as well as for all the purposes for which we use and disclose Personal Information.
7.2. In some instances, we may combine Other Information with Personal Information (such as combining your name with your geographical location). If we combine any Other Information with Personal Information, the combined information will be treated by us as Personal Information as long as it is combined.
7.3. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, Other Information may be provided to other parties including, but not limited to, sponsors, labels, management, partners, artists, or agents for marketing, advertising, or other uses including:
7.3.1. Aggregate or anonymized data to advertisers and advertising networks that require the data to select and serve relevant adverts to you and others
7.3.2. Analytics and search engine providers that assist us in the improvement and optimisation of our Site such as Google Analytics Demographics and Interest Reporting, or similar analytics reporting systems. The data collected from these
tools may include age, gender, and general interests.
HOW WE PROTECT YOUR INFORMATION
8.1. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server.
9.1. The Site uses technologies such as pixel tags, cookies, and beacons. Pixel tags are small bits of code that provide a method of delivery information on a webpage which allow the operator of the page or a third party to collect information about the users of the page. Cookies are small text files that are stored on the browser of your computer that uniquely identify your browser and provide information to the cookie sender.
9.3. In some of our email messages, we may also use “click-through URLs” or pixel tags to determine whether the email has been opened and to measure the effectiveness of our customer communications. This data may also be used to gauge your interest in
particular topics, so we can deliver a more relevant, personal and convenient user-experience. We may use third-party advertising companies to collect data and/or serve ads when you visit our website or application. These companies may use information about your visits to this and other websites or applications in order to provide advertisements about goods and services of interest to you.
THIRD PARTY LINKS
10.1. Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these third-party sites.
11.1. Our Site may include Social Media Features, such as the Facebook Like button. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly.
11.3. You may be able to log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
USERS OF SITES IN THE EUROPEAN ECONOMIC AREA
12.2. Our legal basis to process personal data includes processing that is: necessary for the performance of the contract between you and us (for example, to provide you with the services you request and to identify and authenticate you so you may use the Site); necessary to comply with legal requirements (for example, to comply with applicable accounting rules and to make mandatory disclosures to law enforcement); necessary for our legitimate interests (for example, to manage our relationship with you and to improve the Site); and based on consent by our customers (for example, to communicate with you about our products and services and provide you with marketing information), which may subsequently be withdrawn at any time (by using preference settings in emails or on our Sites, or emailing us as set out in the Contacting Us section) without affecting the lawfulness of processing based on consent before its withdrawal. In some instances, you may be required to provide us with personal data for processing as described above, in order for us to be able to provide you to use all the features of the Site.
12.3.1. Transferring personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission;
12.3.2. Using specific contracts approved by the European Commission which give personal data the same protection it has in Europe; or
12.3.3. Transferring personal data to the United States to an entity if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.
12.4. You may be entitled, in accordance with applicable law, to request a copy of relevant safeguards by contacting us as described in the “Contacting Us” section.
13.2. Please note that email communications are not always secure, so please do not include credit card information or other sensitive information in your email messages to us.